Privacy Policy — My Pet Assistant
Last updated: September 20, 2026
1. Introduction
My Pet Assistant ("we", "our", or "the app") is a mobile application that helps pet owners anywhere manage their pets' health records, expenses, appointments and day-to-day care.
This Privacy Policy explains how we collect, use, and protect your personal information when you use our app.
By creating an account and using My Pet Assistant, you agree to this Privacy Policy.
2. Information We Collect
Information you provide directly
- Account information: Your email address and password when you register.
- Pet profiles: Your pet's name, species, breed, date of birth, weight, and photo.
- Medical records: Veterinary visits, vaccines, treatments, and health notes you enter manually.
- Expense records: Amounts, categories, and dates of pet-related expenses you log.
Information collected automatically
- Usage data: Which screens you visit and features you use, to improve the app experience.
- Device information: Device type and operating system version, for technical support purposes.
- Push notification token: If you allow notifications, we store a token that identifies your installation so we can send you reminders. It is deleted when you delete your account or turn notifications off.
Information we do not collect
- We do not collect your location in real time.
- We do not access your contacts, camera, or microphone without your explicit action.
- We do not sell your personal information to third parties.
3. How We Use Your Information
We use your information to:
- Provide and maintain the app's core features (pet profiles, health history, expense tracking).
- Display relevant veterinary clinics and pet stores in your area.
- Send you reminders for upcoming veterinary appointments or vaccine due dates (with your permission).
- Generate AI summaries, trend insights and care tips, only when you ask for them.
- Improve and fix technical issues in the app.
4. Third-Party Services
My Pet Assistant uses the following third-party services:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Supabase | Database, authentication and photo storage | supabase.com/privacy |
| Expo | App framework. Also delivers push notifications: receives a device token tied to your installation, plus the text of each reminder (which includes your pet's name). | expo.dev/privacy |
| Google Play Billing | Subscription payments | policies.google.com/privacy |
| RevenueCat | Subscription status (receives your account ID, not your pet data) | revenuecat.com/privacy |
| Anthropic (Claude) | AI features you request: receives your pet's name, species and age, plus the entries being analyzed (including any notes you wrote). Never your email or password. | anthropic.com/legal/privacy |
| Resend | Email delivery for caregiver invitations only: receives the invited person's email address, your email address, and the pet's name. Nothing is sent to Resend unless you invite someone. | resend.com/legal/privacy-policy |
5. Data Storage and Security
- Your data is stored securely on Supabase servers (AWS us-east-1).
- We use Row Level Security (RLS) to ensure you can only access your own data.
- Passwords are encrypted and never stored in plain text.
- We use HTTPS for all data transmission.
While we take reasonable steps to protect your information, no app can guarantee 100% security. We encourage you to use a strong, unique password.
6. Data Retention
- Your account data is retained as long as your account is active.
- You can delete your account yourself, from inside the app: Settings → Delete my account. You do not need to contact us.
- Deletion is immediate and permanent — it is not a deactivation and it cannot be undone. It removes your login, your profile, every pet you created, and all of their records (medical history, weight, wellness, quality of life, medication and expenses), along with the photos you uploaded.
- One exception, by design: if you were a caregiver for someone else's pet, the entries you logged on that pet stay in its history, because they belong to that pet's owner and deleting them would damage their records. Your name and email are removed from those entries, so they are no longer linked to you.
- Deleting your account does not cancel your Google Play subscription. Cancel it in Google Play to avoid further charges.
If you no longer have the app installed, you can request deletion from this website.
7. Children's Privacy
My Pet Assistant is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
8. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Correct any inaccurate information in your account.
- Delete your account and all associated data — directly in the app, under Settings → Delete my account.
- Opt out of non-essential communications.
Deletion you can do yourself. For anything else, contact us at: mypetassistant.app@gmail.com
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will notify you through the app and update the "Last updated" date above. Continued use of the app after changes means you accept the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
My Pet Assistant
Miami, Florida, USA
Email: mypetassistant.app@gmail.com